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Category: Definitions

What is Hosted PBX???

by Voip Desk on July 13, 2019July 13, 2019

Hosted PBXs are cloud based PBX systems which can be accessed through internet. Unlike traditional PBX systems, Hosted PBX does not require any in-house setup and maintenance, instead PBX systems… [Continue Reading]

What is FoIP (Fax over IP)?

by Voip Desk on June 29, 2019June 29, 2019

FoIP or Fax over IP is a technique of sending and receiving faxes by utilizing a VoIP network. FoIP is sometimes also known as virtual fax or IP Faxing. With… [Continue Reading]

Know About WebRTC

by Voip Desk on June 6, 2019June 11, 2019

WebRTC is an open source and free project using which web browsers and mobile applications can communicate through RTC (Real-Time Communications) via simple APIs. It can be useful in developing… [Continue Reading]

What is IVR?

by Voip Desk on May 9, 2019May 9, 2019

IVR (Interactive Voice Response) is a technology used in telecommunications that allows computer to interact with humans. IVR systems interacts with callers and gathers responses by DTMF tones from keypad… [Continue Reading]

Inbound Calls

by Voip Desk on April 28, 2019May 5, 2019

Inbound calls is a term referred to as incoming calls in call centers. The Inbound calls can be done by customers for many purposes like product inquiry, complaints, technical support,… [Continue Reading]

Outbound Calls

by Voip Desk on April 27, 2019April 27, 2019

Outbound Call is a term generally used in call centers which refers to the outgoing calls done by an agent for promotional, marketing or business activities. For example, the call… [Continue Reading]

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  • How to make free calls from Internet
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