Hosted PBXs are cloud based PBX systems which can be accessed through internet. Unlike traditional PBX systems, Hosted PBX does not require any in-house setup and maintenance, instead PBX systems… [Continue Reading]
Category: Blog
What is FoIP (Fax over IP)?
FoIP or Fax over IP is a technique of sending and receiving faxes by utilizing a VoIP network. FoIP is sometimes also known as virtual fax or IP Faxing. With… [Continue Reading]
Know About WebRTC
WebRTC is an open source and free project using which web browsers and mobile applications can communicate through RTC (Real-Time Communications) via simple APIs. It can be useful in developing… [Continue Reading]
What is DID?
DID stands for Direct Inward Dialing. DID is a feature offered by telephone service provider companies (or telephone exchanges), where a range of telephone numbers are allotted to the customers… [Continue Reading]
What is IVR?
IVR (Interactive Voice Response) is a technology used in telecommunications that allows computer to interact with humans. IVR systems interacts with callers and gathers responses by DTMF tones from keypad… [Continue Reading]
Cable ONE Internet: Everything You Want To Know.
Cable ONE (NYSE: CABO) is an American internet and cable service provider headquartered in Phoenix, Arizona. It is a cable lined service provider company which utilizes its existing cable television… [Continue Reading]
Inbound Calls
Inbound calls is a term referred to as incoming calls in call centers. The Inbound calls can be done by customers for many purposes like product inquiry, complaints, technical support,… [Continue Reading]
Outbound Calls
Outbound Call is a term generally used in call centers which refers to the outgoing calls done by an agent for promotional, marketing or business activities. For example, the call… [Continue Reading]
Elastix Vs FreePBX
Both Elastix and FreePBX are most commonly used PBX platforms around the world. Here we are trying to compare Elastix vs FreePBX, so that you can choose better for you…. [Continue Reading]
What is SIP Trunking? And How Does it Work?
SIP trunking is a method of creating trunks based on Session Initiation Protocol (SIP) in which phone systems can communicate through Internet instead of traditional wired phone lines. SIP trunking… [Continue Reading]