Elastix Vs FreePBX

Both Elastix and FreePBX are most commonly used PBX platforms around the world. Here we are trying to compare Elastix vs FreePBX, so that you can choose better for you.

Both software have their own limitations and features. We can not claim which one is better between the two. But, after comparing between Elastix and FreePBX, you can decide which one is better matching your needs.

Overview

ElastixFreePBX
1. Elastix is Debian based free PBX platform powered by 3CX.
2. Free usage is limited up to 16 simultaneous calls (ideal for less than 50 extensions).
3. Paid editions are available to use premium features.
4. Support is available on subscription or on demand.
1. FreePBX is CentOS based open source PBX platform and uses Asterisk for working.
2. Free to use with no limits.
3. Paid premium features Add-ons are available to install on existing platform.
4. On demand support is available.

Hardware & Software Requirements

ElastixFreePBX
ProcessorDual Core or GreaterDual Core or Greater
RAM2 GB min.4 GB preferred
StorageMin. 10 GB
Min. 20 GB
ProtocolsSIP/IAX2 supportedSIP/IAX2 supported
OSDebianCentOS

Every business has their own hardware requirements based on size of their PBX system. Above are the preferred minimum requirements, it may be different or greater according to your business needs.

The storage requirement shown above is just for the software installation. If you are going to use features that needs data storage for example call recordings, voicemail etc, you should use sufficient storage.

Core Features

ElastixFreePBX
• Free limited use.
• Web-browser based admin panel
SIP and IAX2 support
• Call recording
• Video and Audio conferencing
• Voicemail
IVR system
• Caller ID
• Call forwarding
• Call transfer
• Call queues
• Call history/records
• Instant messaging
• Ring groups
• Speed dial
• Blacklisting
WebRTC
• Do not disturb
• Cloud hosting
• Backups

• CRM integration (vTigerCRM and SugarCRM)
• Call center module
• Click-to-Call feature
• Support for analog interfaces
• 3CX apps: Web Client, iOS, Android, Windows, macOS
• Unlimited free use
• Web-browser based admin panel
SIP and IAX2 support
• Call recording
• Video and Audio conferencing
• Voicemail
• IVR system
• Caller ID
• Call forwarding
• Call transfer
• Call queues
• Call history/records
• Instant messaging
• Ring groups
• Speed dial
• Blacklisting
WebRTC
• Do not disturb
• Cloud hosting
• Backups

• Unlimited extensions
• Unlimited conferences
• Unlimited simultaneous calls

Conclusion

Elastix is a feature rich free to use software with certain limitations. It also comes in different premium editions with different features. You can subscribe to premium editions if you don’t want to be bound in usage limits. With its click-to-call feature you can easily integrate and make calls directly by clicking on phone numbers in your CRM or web-browser.

FreePBX is completely free and open-source software with no limits in usage. It is a complete solution to any small, medium or large business enterprise. With FreePBX you can design your own PBX irrespective of its size. It also offers some paid Add-ons modules which you can add easily to use different features that are not coming with free version.